Tuesday, May 01, 2007

Waiting for a replacement bus service

Ah, there's nothing like a trip to the theatre on a Saturday night. The performance was excellent, and all was going well, until my friend and I tried to get home. At Paddington station, chaos ruled. The 2330 fast train to Reading was being replaced by a much slower bus, due to engineering works. So, we and several million other people squeezed onto the 2320 slow service, stopping at all stations (and there are a lot of them) to Oxford.
Except one.
Pangbourne.
Pangbourne station is unfortunate enough not to have an extra platform, so when there are engineering works, the train doesn't stop there. Instead, a replacement bus is meant to pick passengers up at Tilehurst.
But, due to the lateness of the train, caused by the chaos at Paddington, we arrived at Tilehurst 20 minutes late. And so, when we got off the train at Tilehurst, there was no bus to be seen. No replacement bus service whatsoever. And, of course, no taxi rank at a station of that size. So, through no fault of our own, there we were, two females, at half past midnight, sober, tired, on the side of the road, with no way of getting home. Not really acceptable at all. So, cue one strongly worded letter of complaint, with a claim for compensation for the £12 it cost us to (eventually) get home by taxi. Let's see if they can manage this without ****ing it up completely, like they do with everything else. Hell hath no fury like a blogger scorned. Let's just say, for their well-being, I hope they're clever enough to deal with the complaint quickly, and that the word "sorry" makes it into the response somewhere.
Anyway, how was your weekend? I look forward to receiving some photos of you wearing your badges, and any comments you've received so far.

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