It was with great sadness earlier today that I stepped into the last first-class carriage in which I am properly entitled to sit down and make myself comfy.
Yes, the free first-class upgrade has expired, no more will a free flapjack and a cup of tea brighten up my trips to work. RIP upgrade, I will miss you a lot.
But, what other news?
Those of you who use Facebook may notice that anti-First Great Western groups are springing up there - it seems the anger is still running just as high as it was when I felt compelled to start this blog more than ten months ago. One has even named itself "I Hate First Great Western", but has no relation to this blog, though I hope its members will come and visit, and perhaps order a badge or two.
So, ten months on, are things any better at all? Well, I do feel that I have a better understanding of why bad things happen, but I must admit the customer service still doesn't seem to have improved much, what's your experience?
I'm about to try and take the major step of changing my season ticket, so that it runs from my new home in Windsor instead of from Pangbourne. I imagine this will not go off without a hitch, but we'll see.
There's still no news of when my meeting with the First Great Western people will take place. They're quite busy with the Ufton Nervet inquest at the moment, so fair enough, but it's been rather a long time since I asked. I hope to be able to bring you some answers to some hard questions in the next week or two.
Friday, October 12, 2007