Ah look, a fantasy train, with eight carriages on it. Just like the train that was supposed to be the 18:30 service out of London Paddington yesterday. I bet everyone in that fantasy train has got a nice seat to sit on, the train is clean, and it leaves on time and doesn't stop inexplicably for twenty minutes outside Reading station. Unfortunately, this was not the train that made it into service last night. Instead, only five carriages were provided on this major rush hour service and you can easily imagine the kind of squeezing into the lobby that followed. Luckily, I had recently replenished my stock of badges and cards, so eased them out of my bag, trying not to elbow anyone in the face at the same time, and began to offer them around the packed lobby area. You would think I had asked each passenger if they wanted a slap in the face. A couple of nice ladies opposite me took the badges suspiciously, read them, then told me that they agreed wholeheartedly with the sentiment, and put them on. Everybody else looked like I was trying to sell them a timeshare apartment on a Spanish golf complex. For goodness sake, I'm trying to campaign for a better service here, isn't that what you want? This kind of reaction is so frustrating, and leads me to believe that there are some people who'd rather moan and whinge than actually try and do something about their problems. So, don't whine, complain! Write a letter and tell the FGW customer service department what you think, otherwise I won't be the one listening when you're bellyaching yet again about how useless the service is. Okay, rant over, consider yourselves told.