The recent appearance of an article about this blog in a local newspaper has led to a small flurry of appearances on local TV and radio.
The latest of these was on BBC Oxford, and while I was on air, the presenter Bill Heine read a statement from First Great Western, which suggested that the company is always happy to listen to people's problems, and that it seemed that some people (I think they mean't me) simply didn't want a constructive dialogue with them.
It's half an hour later, and I'm still fuming. A dialogue is exactly what I do want, and now I've decided to try and get it, since they've laid down the gauntlet. I'm not sure whether the comment came from a press officer, or from someone in management, but it's typical of First Great Western's approach of "stick your fingers in your ears, shout 'la la la, I can't hear you' and pretend everything's fine"
So, I've now decided to call the press office myself, and see if I can get myself a bit of dialogue with someone. But first I need to know - do you feel First Great Western is happy to listen to your problems? And if not, what would you ask them if you had the chance?
I'll be happy to pass on your grievances, and will let you know what they say in response.
Hell hath no fury like a commuter scorned.