Monday, July 30, 2007

First Class Upgrades

As a season ticket holder you are one of First Great Western’s most important customers, apparently, and as a thank you for your continued custom, they would like to offer you a free First Class upgrade during off-peak journeys on your normal route for three months.
Go here and fill in the form to print off your upgrade voucher.
I know it's not much use to those who only use the train during commuter hours, but if you've been working late, why not take advantage of the comfy seats? I know I will be.
I don't want to sound an ungrateful note here, but do you know how I found out about this promotion? Not on the FGW website, not on a poster at the station (though apparently there are some, maybe I'm not paying enough attention), but on a FGW customer's forum. I sometimes get the feeling FGW have a tendency to bury their good news, why would they do that? Still, there it is, sign up today!


Ollie said...


Was about to blog about this.
FYI a letter was sent out to Season ticket holders on the database who have opted to receive mailings.
Also it is linked in the Special Offers section of the website.
I haven't seen any posters.
Will give info in my blog later this evening.

Take Care.

Richard said...

As a Forward member (which meants nowt, now that the programme doesn't exist anymore), this is a strange circumstance to be in.
They remove the first class upgrades on the Forward programme...then offer it back to you in a letter at the end of the year, and it feels like you're special because they hope you've forgotten that you had it in the first place and they're just giving it back.

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